CogPark offers a simple monthly subscription for users who want higher usage limits and additional features.
Cancellation
You may cancel your subscription at any time.
After cancellation, your paid features will normally remain available until the end of your current billing period. Your subscription will not renew after that period ends.
You can manage or cancel your subscription through the billing management link provided in CogPark, or by contacting us at the support email listed on the Contact page.
Refunds
Because CogPark is a low-cost monthly subscription service, payments are generally non-refundable once a billing period has started.
However, we may review refund requests in the following cases:
- You were charged more than once by mistake.
- You were charged after you had already cancelled.
- A technical issue prevented you from using the paid service shortly after purchase.
- Another billing error occurred.
Refund requests should be submitted within 7 days of the charge.
Refunds, when approved, will be returned to the original payment method through Stripe. Processing times may depend on Stripe and your bank or card issuer.
No Pro-Rated Refunds
CogPark does not normally provide pro-rated refunds for partial use of a billing period.
Pricing Changes
If CogPark changes its subscription pricing in the future, existing users will be notified where required. Price changes will not be applied retroactively to past payments.